FAQ

Frequently Asked Questions

 

( Shipping & Delivery )

1.How Long Does Delivery Take ?

Free Delivery Usually takes 5 to 9 Business Days. You will Receive a tracking link via email once your order has been shipped. 

 

( Order Tracking )

2. How can I track my orders?

Once your order is shipped, we will send you a confirmation email with a tracking number, You can use this number on our website`s "Track order" page to see its status.

 

 ( Returns & Exchanges  )

3. What is your Return Policy? 

We accept returns within 30 days of delivery.the items must be unused, unwashed,and in their original packaging with all tags attached.

 

 ( Changing or Canceling an Order )

4. Can I change or Cancel my order after placing it ?

If you need to change or cancel your order, please contact our customer support immediately.Once an order enters the processing or shipping stage, it cannot be modified or canceled.

 

( Payment Methods )

5. What Payment Methods do you accept ?

We accept major credit\debit card (Visa, MasterCard, American Express) and secure online payment methods like Paypal, Apple pay, and Google Pay.

 

( Sizing Guide )

6. How do I choose the right size?

You can check our detailed Size Guide available on every product page to find your perfect fit according to your measurements.

 

( Customer Support )

7. How can I contact Customer Service ?

You can Reach out to us through our "Contact Us" page or send an Email directly to our support team at Adoramilanogroupe1of1@gmail.com We Usually Reply with in 24-48 Hours.